Trades und Bedingungen für Einzelpersonen


Aktuelle Zeit--:--:--


Prices: Prices charged in CZK. The price includes breakfast and VAT. The room rate does not include: City tax € 0.60 per person per night and Bed tax € 0.25 per person per night. Should a reservation increase any fee or tax, the contractual price will be increased by the relevant difference. Should some taxes or fees increase during the term of the contract, prices will be increased by the relevant price difference. Price in EUR is indicative only, the resulting EUR price is determined by billing, the price in EUR is paid to the hotel’s EUR account. The conversion fee charged by Komerční banka, a.s. may be charged for EUR payments. Any bank fees related to financial transactions and currency conversions are borne by the payer.

Children discounts system: Children up to 6 years free of charge in their parents’ room without bed, including breakfast, cot available if required, 50% discount for children 6 – 11 years.

Passenger car and motorbike parking: € 10 /day.

Pets: € 12 / per night

Cancellation terms and conditions for:

Individual guests: No cancellation fee for cancellations more than 24 hours before the arrival date. From 24 hours to the arrival date, 100% cancellation fee from first night accommodation amount.

Check-in: Possible from 3 p.m. Please inform hotel reception desk about earlier arrivals at least one day in advance – subject to avaibility.

Check-out: By 11 a.m.; later check-out upon request (may not be allowed).

Guaranteed reservation: The hotel keeps the accommodation until 6 p.m. on the arrival date; then, the accommodation capacity is offered for sale again. Please advise us about later arrivals one day in advance. Reservation orders must indicate credit card No. (Eurocard, Mastercard, Visa, American Express, Diners Club) to charge for “NO SHOW” cancellation fee.

Damage liability: Customers shall be responsible for damage incurred to property owned by HOTEL U MĚSTA VÍDNĚ (CK), a.s. as well as for theft, destruction or loss by the customer’s clients. HOTEL U MĚSTA VÍDNĚ (CK), a.s. shall have the right to charge damage incurred by NO SHOW through the Eurocard, Mastercard, Visa, American Express or Diners Club credit card whose number was indicated in the order of services. The Customer has the right to lodge a claim for the payment within 15 days of the payment of damage incurred.

For the resolution of potential legal disputes arising from these contractual conditions, the exclusive jurisdiction of Czech courts under the provisions of Czech law has been agreed upon under the jurisdiction of the court.

HOTEL U MĚSTA VÍDNĚ (CK), a.s., as the accommodation provider, is providing the accommodated guests with the following pieces of information:

a) accommodation provider´s identity and contact data: HOTEL U MĚSTA VÍDNĚ (CK), a.s., IČO: 26190095, based at: Prague 5 – Smíchov, Švédská 635/8, ZIP 150 00, DIČ CZ26190095, a company entered in the Companies Register held with Municipal Court in Prague, section B, file 6653, electronic mail address:, telephone number: +420 777 715 384;

b) accommodation provider´s main subject of enterprise: rendition of accommodation services;

c) specification of the services: the accommodation provider arranges for accommodation and for services related to accommodation on behalf of the accommodated guests subject to the terms and conditions stipulated in a written accommodation contract;

d) price of the provided service: the total price of the services rendered is in the order form. This price includes any and all additional taxes and charges;

e) method of payment and method of performance: the accommodated guest shall provide all payments agreed in the accommodation contract in cash or through a noncash transaction crediting the accommodation provider´s bank account whose number and variable symbol will be communicated to the accommodated guest by the accommodation provider in writing;

f) cost of remote communication: the costs associated with any means of remote communication shall be determined by the entities providing services employing such remote communication means and these costs shall not differ from their standard rates;

g) data concerning the existence, methods and conditions governing out-of-court settlements of consumer complaints, inclusive of the information on whether it is possible to seek assistance from a supervisory body:

The accommodated guest shall have the right to file a motion for out-of-court settlement of the dispute with the designated entity in charge of out-of-court consumer dispute settlements, which is:

The Czech Trade Inspection Authority (CTIA)

Central Inspectorate - ADR Department

Štěpánská 15

120 00 Praha 2



The Czech Trade Inspection Authority is a supervisory body monitoring consumer protection, acting in pursuance of Act No. 64/1986 Coll., The Czech Trade Inspection Authority Act as amended, and additional legal regulations. The Czech Trade Inspection Authority´s website is

h) In conformity with the provision § 1837 item j) of Civil Code, no right of withdrawal from the accommodation contract shall arise for the accommodated persons as consumers as long as the accommodation facility provides the contractual performances within the designated deadlines;

j) identification of the European Union member state or member states whose legal regulations will be governing the relationship between the accommodated guest and the accommodation provider which has been established through the accommodation contract: Czech Republic;

j) information concerning the language to be used by the accommodated guest in negotiating with the accommodation provider along the contract duration and in which the contract terms and conditions and additional data will be communicated to the accommodated guests: Czech language.


1400 .00 CZK


Privacy Policy


HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) takes the issue of safeguarding your privacy very seriously. We have created this Privacy Policy in order to better familiarize you with the information we collect from hotel guests, and web site visitors, and the way in which HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) uses this information to better serve the needs of our guests.

What is Personal Information?

The term „Personal Information" refers to any information that can be used to identify you as an individual. It can include, among other things, your name, address, age, gender, personal financial history and social insurance or social security number.

Why is Personal Information collected?

1. To Provide Superior Customer Service to our Guests

Personal Information is collected to assist us in making your reservation and providing the services you request, to ensure we meet your needs while you are staying with us and/or to allow us to contact you in relation to matters that arise from your stay with us.

2. To Keep Our Guests Informed

We may use the Personal Information you provide to send you newsletters regarding our properties and to advise you of promotions or to inform you of offers or other information that may be of interest to you.

If you do not wish to receive information from HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) you may indicate your wishes on your registration card when you stay with us or you may send an e-mail to:

How is Pesonal Information Collected?

1. On Our Web Site

A. Initially Upon Contact With Our Web Site

When you visit our web site, you are initially given a „cookie", and your computer is assigned an ID number. A cookie is a commonly used device that tracks an individual user's preferences, and is capable of enhancing your visit to the site. Cookies allow us to provide a customized experience without the visitor having to remind us of his or her preferences each time she or he visits our site. Our cookies do not contain any personally identifying information. HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) cookies also do not follow visitors when traveling on the Internet after leaving the HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) web site.

We also use cookies to collect and maintain aggregate web site data (such as the number of visitors to a particular site), which helps us see which areas are popular with our users and which are not. Among other things, this helps us improve and update the site, based on such data as total number of visitors and pages viewed.

If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. Visitors should understand, however, that rejecting cookies will affect your ability to benefit from the conveniences afforded by the use of cookies, and you will not be able to use certain customization features associated with creating a user profile.

Once you have visited our web site and accepted our cookie, your ID number is automatically assigned to your computer whenever you visit our web site. Despite the fact that you remain anonymous until you enter Personal Information in the web site, the ID number allows us to log your session, so that we may better assist you should you need some individualized service or support. Once you enter Personal Information on the web site, we associate your ID number with your contact information so we can recognize you on a future visit. We also use it to keep track of information that appears to be of particular interest to you.

B. While Browsing Our Web Site

While in the process of browsing our web site, you also provide us with information that does not reveal your personal identity - what type of destination you're seeking information about, for example. We use this aggregated, anonymous data mainly for editorial purposes, but we do not connect it to any Personal Information, such as your name or address.

While you explore our web site for the information that interests you, you may wish to put in a specific „Information Request" about one of our hotels, or you may wish to participate in one of our on-line surveys or promotions. To respond to this request or to participate in our various programs, we may ask you for Personal Information, such as your name, zip/postal code, e-mail address, and phone number.

In the event you choose to provide us with this information, we will only use it for the purpose we have specified to you. We will only e-mail you if you want us to, and you can choose a number of alternate methods by which to receive a reply to a request. Your transmittal of your personal data shall constitute your acknowledgment and agreement to the terms and conditions contained in this Privacy Policy. If you are uncomfortable providing this information over the Internet, you can always call our Reservation office +420 380 720 177 for more details.

If you wish, you may also submit your e-mail address in order to be placed on a subscription list or to receive other information. You will be placed on these lists only when you indicate your desire to be included. In deciding whether or not to join such lists, please note that they are only used for internal purposes - we do not sell or rent our lists to anyone. In the event you choose to join one of our lists, you may ask to be removed from the list at any time. Visitors will always have the ability to accept or decline any form of communication from HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue).

2. When Making a Reservation

A. On Our Web Site

If you decide that you would like to make a reservation at our hotels, you will be linked to our reservation service site. When you are create a reservation profile you will be asked to provide specific Personal Information, including your name, address and contact information, as well as certain guarantee and deposit information to secure your reservation, such as your credit card number. Your transmittal of your Personal Information shall constitute your acknowledgment and agreement to the terms and conditions contained in this Privacy Policy.

Due to the personal nature of the information you give when making a reservation through our web site, the reservation system is secure, such that your credit card number is protected with the most sophisticated encryption technology available and is transmitted on a private network.

B. Through our Reservation Office

Reservations can also be made by contacting a Hotel Bellevue. When you make a reservation we may ask you for Personal Information such as your name, address, telephone number and method of payment. We may also obtain from you any room preferences or special requests. Confirmation of your reservation will be provided to you, generally by e-mail, directly from the hotel.

How we store Personal Information?

1. At the Hotel

Hotel Bellevue goes to great measures to ensure that all Personal Information is kept in a secure location, be it a database or filing cabinet. Furthermore, we take steps to ensure that only designated individuals have access to this information.

2. In Our Guest Reservation System

In order to serve you better we also store certain guest information in our Guest Reservation System.

The stored information includes guest name, address, phone numbers and credit card number. We may also store certain information regarding your service preferences.

3. In Our Marketing Database

HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) maintains a database of Guest information which is used for marketing, promotion and research purposes. Guests will only receive such information if they have provided permission on their Hotel registration form, on the Hotel Bellevue web site, or in some other form. Any information sent provides a clear notice of how to discontinue receiving promotional materials.

What information is not secure?

It is important to note that any e-mail communication is not secure. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail (for example, from the Contact Us section of our web site). We recommend that you do not include any confidential information (i.e. credit card information) when using e-mail.

What Personal Information may be provided to third parties?

Agents, contractors or third party service providers of HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) may receive your Personal Information in the course of providing services to HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) to better serve your needs as a Guest. Using contractual or other arrangements, HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) ensures these parties protect your Personal Information in a manner consistent with the principles articulated in this Privacy Policy.

We will only share Personal Information about you outside HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) without your consent, where: (a) it is required or authorized by law (for example, in response to a legal subpoena); (b) it is required to provide you with services you have requested in which case you will be considered to have implied your consent (i.e. car rental); (c) if your stay has been paid for by a third party we will provide billing information to the paying party; (d) if you have failed to pay amounts owed to a property.

If HOTEL U MĚSTA VÍDNĚ (CK), a.s. (Hotel Bellevue) suspects any unlawful activity is taking place, it may investigate and/or report its findings or suspicions to the police or other relevant law enforcement agency.

How long is my Personal Information retained?

Your Personal Information will be stored for the period of time required by law in the jurisdiction.

How will I know if there are changes to this Policy?

If we decide to make significant changes our Privacy Policy, we will post those changes on our web site ( so you are always aware of how we treat Personal Information. Minor changes may be made and posted in a revised policy. Changes of use will not apply retroactively to Personal Information for which you have given explicit consent, which was acquired before the change to the Privacy Policy except as may be required by law. If at any point we decide to use Personal Information in a manner different from that stated in this Privacy Policy, we will notify you by letter or e-mail sent to your last known address. If you do not agree with the different way we intend to use Personal Information, you may ask in writing that we not use it in that different way. If you do not object, you will be deemed to have consented to the use of your Personal Information in the changed manner.